The mission of our Focus. Commit. Deliver. programs are to foster a positive work environment where employees feel they are a part of our success and are motivated to improve business results. Banding together, global employees can help achieve our common goals of strengthening operational performance, offering better customer service and delivering manufacturing excellence.

Focus on Employees seeks to provide a positive working environment where employees at all levels feel respected, valued and recognized their contribution achieving high employee morale and job satisfaction.

In addition to local employee recognition programs, our global Respect. Recognize. Reward. Program was created to recognize employees for individual actions that are important and positively impact our bottom-line. The program recognizes employees from all departments, levels and locations for their superior performance, and commitment to helping others realize their full potential.

Commit to Customers strives to deliver unparalleled customer service to ensure the highest level of customer satisfaction and retention.

Deliver Best Practices is a continuous improvement challenge to support and promote process advancements. This global competition recognizes our employees' best practices in the areas of Human Development, Customer Satisfaction, Social & Environmental Responsibility, and Operational Excellence. The goal of this program is to:

• Encourage continuous operational developments
• Create excitement for generating procedural enhancements
• Share and communicate innovations and methodologies
• Recognize process improvements