Jabil Annual Shareholder Meeting

Human Factors

Ensuring Product Effectiveness, Safety, and Ease-of-Use

Human Factors in Design

In the engineering world, human factors are the ways that users interact with systems, machines, and environments. As a leading design, engineering, and EMS provider, Jabil implements extensive human-factor expertise to ensure product effectiveness, safety, and ease-of-use.

The way users interact with objects has evolved dramatically. The industrial revolution with its hand tools and basic machines gave way to electronic devices with switches and electromechanical controls. The computing era introduced software that quickly made decisions based on keystrokes and mouse clicks. The mobile era combined active displays with capacitive multi-touch surfaces and expanded voice recognition.

Now, sensors and sophisticated software combine input from all of these sources and interpret changes to a device’s environment, predict what needs to happen, and adjust accordingly. For example, careful design lets a smartphone delicately balance human factors and ergonomics with increased display sizes and extended capabilities in very tight quarters. Every tactile surface is carefully designed, and a few small finger movements access vast amounts of information and control remote systems.

We help optimize the user experience by understanding consumer needs, abilities, and behavior when interacting with products and systems. Our expertise includes:

  • Ergonomics 
  • Cognitive walkthroughs
  • Heuristic reviews
  • Risk analysis
  • Experimental design
  • Usability testing
  • Regulatory approval 

For more information on Human Factors, visit Radius Innovation & Development, the global innovation and product development consultancy of Jabil.