Edge Retail: The Next Generation of Omnichannel Offerings
Jabil Releases Findings of Edge Retail Survey Underscoring Latest Advancements in Omnichannel Retail Strategies
This survey and whitepaper examines the opinions and insights of more than 200 omnichannel retail decision makers toward edge retail as a next-generation solution. The survey was conducted between August and October 2021 by SIS Research International and has respondents from the leading retail and DTC brands in the United States across segments including apparel, cosmetics, pet food and accessories, jewelry, electronics and eyewear.
Some highlights include:
- 83% of survey participants have a major digital transformation initiative underway
- A third of those polled plan to deploy an edge-retail solution in 2022
- Utilization of IoT, AI and machine learning identified as top attribute for edge retail
- Lack of system integration expertise, limited number of turnkey solutions and insufficient data analytics skills create edge-retail implementation challenges