Candela Fortifies Legacy of Medical Device Innovation and Quality
Candela Fortifies Legacy of Medical Device Innovation and Quality
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DOWNLOADCandela is a leading global medical aesthetic device company driven by an unwavering focus on quality and innovation. Over the past half-century, the company has pioneered impactful breakthroughs using energy-based laser devices for treating a multitude of conditions, ranging from hair removal and wrinkle reduction to traumatic scarring involving wounded warriors and burn victims.
“For us, it’s all about innovating medical treatments that can change lives,” explains Geoff Crouse, CEO of Candela. “A lot of people, even those in mainstream medicine, don’t know that laser devices can be used to improve a broad spectrum of conditions that substantially impact quality of life.”
When applied to the epidermis, dermis and subcutaneous skin layers, Candela’s energy-based laser technology creates wounds, which the body then heals to generate collagen, elastin and hyaluronic acid for improved skin results. With more than 700 patents and over 50,000 medical devices deployed worldwide, Candela’s growth is powered by its passion for quality.
“Quality is the cornerstone of everything we do,” adds Mary Trout, Chief Commercial Officer of Candela. “We don’t win at Candela unless our customers win, which means that patients have a treatment that is clinically sound with high efficacy and great results.”
Company
Candela
Industry
Medical Aesthetic Devices
Country
United States
Employees
875
Website
Candelamedical.comChallenges
- Fast-growing medical aesthetic device leader struggled to scale its global manufacturing footprint
- Rapid business growth strained existing supply chain management capabilities
- Unwavering commitment to quality necessitated focus on continuous process improvements
Solution
- Jabil Healthcare’s extensive experience in the medical device sector proved pivotal in consolidating and ramping volume manufacturing
- Jabil’s Workcell Model provided a dedicated team with expertise to align manufacturing and quality efforts
- Jabil’s global supply chain team ensured consistent and economical sourcing of components
Benefits
- In less than 18 months, Jabil brought 11 new Candela products to market
- Jabil global supply chain team identified new suppliers and strengthened Candela’s ability to weather a challenging environment
- Shared commitment to quality and process improvements is fueling double-digit business growth
Candela is driven by an unwavering focus on quality and innovation. For more than 50 years, the company has pioneered breakthroughs using energy-based laser devices for treating a broad range of conditions, from hair removal and wrinkle reduction to traumatic scarring involving wounded warriors and burn victims.
When applied to the epidermis, dermis and subcutaneous skin layers, Candela’s laser technology awakens the body’s own natural healing process by first creating dermal wounds to the skin which in turn stimulate the production of 3 healing skin elements: collagen, elastin and hyaluronic acid for improved skin results. With more than 700 patents and over 50,000 medical devices deployed worldwide, Candela’s growth is powered by an unwavering commitment and passion for quality.
As enthusiasm for Candela's products gained momentum it became clear to company management that their existing manufacturing partner was not able to keep pace. Faced with extremely aggressive timelines, Jabil stood out as a perfect partner.
“The flexibility that Jabil brought was a huge asset. When we looked at our manufacturing footprint, there was a ton of complexity. It’s very difficult for us to create an efficient global supply chain and logistics network. In working with Jabil, we were able to evaluate on a global scale what we wanted our manufacturing footprint to look like.”
Additionally, Jabil’s global supply chain capabilities continually play a pivotal role in empowering Candela to ramp product launches by ensuring a consistent and economical supply of core components. As Candela and many other companies across the healthcare sector face supply chain headwinds, Jabil has mobilized procurement and supply sourcing experts to address any weak links in Candela’s overall supply chain.
“Jabil’s supply chain management team identified suppliers who couldn’t match our ramp and capacity goals,” says Van Horn. “They then found and qualified new ones to give us the strength and resilience to weather a challenging environment, which is absolutely critical.”
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